Return Policy

Shipping & Returns

Shipping Policy

Shipping costs listed on website are for lower 48 states only, we can ship internationally though, please contact us for a shipping quote. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

  • Please also note that the shipping rates for many items we sell are weight and size based
  • Free Shipping only applies to the Continental 48 States.
  • Extra shipping fee is required for the following states or countries: PR, HI, AK, GU, VI, APO, FPO, Canada, International countries outside USA. (Please refer to above shipping and payment tab).
  • We do not ship to PO Box.
  • Buyers outside U.S. are responsible for any brokerage's fee, import duties, or taxes. Please check with your own government website.

Returns Policy

You may return most items within 14 days of delivery for a refund. Returns are subject to 20% restocking fee, buyer pays return shipping; shipping fees are not refunded. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please contact of to request a return.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Cargo Van Parts is the premier provider of automotive products and solutions in the greater tri-county area. We take pride in the quality of our inventory and the amazing people we work with. Feel free to drop us a question or say hi!

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CONTACTS

cargovanparts.com
2840 South Croddy Way
Santa Ana, CA 92704

Office: 714.708.7777
Fax: 714.708.7776

Email: [email protected]

Store hours:

M-F 9am - 6pm Sat 9am- 2pm

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